We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
The unexpected loss of my 29 year old brother left my family in shock, in pain, and with so much heartache that it hurt to breathe. How could I plan his funeral like this? From the moment Jason said hello, the stress started to fade away. He spoke to us like we had known him for years, not like a paycheck or just another job. He could see how much we were hurting and comforted us with hugs and sympathetic words. He worked with us financially to give my brother the service he deserved and for that I will be forever grateful. Jason and Cathy, for everything that you did for us, and will do in the future, thank you.
To the families of Morgantown and surrounding communities,
I would like to share a small expression of my gratitude to Jason and his staff. As a funeral director in a prominent New England community, I take pride in serving not only our local families and friends, but those from out of town, as well. When we are called to help an out of town funeral home with a local death we go out of our way to make sure that family is served as if it was our own family. Unfortunately, many times this is not how we experience the same situation when we are trying to help a local family who has experienced a death far away from us.
I called Jason to ask for his help to get a loved one home to his family. From the initial call to the final 'after service' check in, Jason was there side by side with me, with several hundred miles of actual distance virtually wiped away.
In 28 years of funeral service I have never experienced an out of town funeral home who has gone every mile for me with pride and dedication. If Jason's ethic serves the other funeral homes this well, and in turn, the families we are striving to help, I can only imagine how he is able to serve his local community. The deceased was well cared for, the logistics and paperwork required were completed in lightning speed; all which helped us serve our family with our usual accuracy.
As professionals helping professionals we expect excellence. I have never felt a need to point out a funeral home to its community until now. Jason and staff will treat you well, treat your loved one with the same care and respect he would provide for his own loved ones, and will honor his community with every service he is entrusted with.
Dear Jason and Cathy, I wanted to express how much your compassion and support meant to me and our family during the illness and passing of my husband Timothy. Tim had specific requests he wanted in his final days regarding his cremation, memorial and military rights. You were tremendous. You never questioned or tried to convince me to do anything differently than what Tim wanted. You worked with me to accomplish pre-planning knowing that Tim's time was very short. The peace of mind you gave us allowed for us to laugh, love and enjoy the time we had left. I am eternally grateful. When Tim passed at home you were there to make a difficult transition for me dignified and peaceful. I took comfort in knowing you were watching over him until we prepared for his memorial. The work you do in bringing families together to celebrate a loved ones life is not easy.God has blessed you with the gifts needed to help ease the pain when decisions are difficult. Thank you so much
I can personally attest to the skills and attention to detail of Jason when it comes to his profession in that he took care of my uncle when he passed. But, for me, what stood out is the care and emotional support that he showed during our time of need. It was so much more than a business transaction to him and that fact could be felt by everyone in my family. Thank you again Jason!
You and your wife Cathy are such blessings to so many people. I would not have wanted to go through losing my son Michael with anyone else but you .I know its your calling but you do the work of Angels here on earth and made my unbearable pain much easier seeing how you treated my baby. I felt like you knew him and knew exactly what he would have wanted, as if he were watching from heaven. The words are not enough. I hope I never need your services again, but if I do I know your the only guy I would trust to do it with. Thank you! So proud you opened up your own place to remember our loved ones. You rock!
We have been in Morgantown 20 years. I have not personally had to use a funeral service in this area for a loved one. But I have attended services that Jason Smith has cared for. I can truly say his level of care and compassion is inspiring. When the time comes for my family to need services I would entrust them to no one other than Jason. He truly cares!
To Jason, Cathy and Staff:
I want to thank you for the wonderful job that you had done on my love, Matthew.
His funeral was beautiful and he looked great. He looked peaceful. Jason, you were so wonderful with the boys and I. It's been hard, real hard, but your words of encouragement will always stay with me.
God bless you all, and thank you for letting us into your home.
Jason Smith and his staff will serve the community with dignity and respect. His integrity is second to none
JASON took care of my grandson Michael Frum. He treated us like we was one of his own family.He is very caring. All of my family likes him. GOOD LUCK JASON.
My dad passed tragically, Jason was the most understanding & caring person...He saw that my mom was in shock & not ready to deal with anything..The next day he sat down with us & helped with everything. He answered every little question & a few of the major ones. He did a remarkable job in taking care of our needs. He went above & beyond. Since that terrible day in October 2012 Jason, Cathy & their children have become family to me..
Jason is one of the most compassionate human beings I have had the pleasure of knowing. He has plenty of integrity, sincerity and a genuine soul. He will treat you as family during your grieving process...
I had the opportunity to work with Jason Smith for several years, He is one of the best funeral directors I know. Congratulations on your new funeral home. You are an asset to the city of Morgantown.
Jason's caring and nurturing personality is why people love him. He is perfect in a devastating time for family who have experienced a loss and are in need of empathy and understanding.
I met Jason when my father became ill and passed away from cancer. His compassion and caring nature are what make being a funeral director his calling rather than a career.
Jason is caring and respectful of the families and the deceased he cares for in his profession. I truly appreciate how genuine and sincere he is with everyone!
When my father unexpectedly passed in September 2013, Jason was the consummate professional. His compassion, patience and kindness was very much appreciated.
What a wonderful atmosphere and service Jason offers to the entire community. Truly a huge asset to the area. Best of luck!
Jason Smith- I would like to congratulate you on your new journey. I feel that you will do very well. You are a very caring and compassionate person whom I know will treat your customers like their own family. You certainly treated my husbands family with dignity. I look forward to working with you, best of luck.
They're great people and will treat you like family!! I wouldn't go anywhere else but them!! :)
Smith Funeral & Cremation Care was instrumental in assisting my mom and I with my Uncle Mick's services. Jason was compassionate and very professional throughout this difficult time. He went above and beyond and provided some extra touches to honor my Uncle. These extra touches meant the world to us! I highly recommend the Smith family's services.